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SUPPORT & GUIDANCE

How can we help?

Answers to the questions that matter most as you get started.

Welcome to Watchnet

We're building a simpler way to follow the market. Start with the basics, then explore monitoring settings and credit forecasts.

Get started

Getting started

After signing up, add the companies you care about. Assign High, Medium or Low priority; set their future scan frequency and estimated number of pages. You can edit or pause any company later.

Understanding credits

Your dashboard shows your available balance, expected daily use, estimated 30-day use and predicted runway. 100 credits = $1. Website estimates are illustrative until the scanning engine launches. Paid API operations will reserve credits before the provider is called, then reconcile actual usage.

Example: 3 pages checked daily = 3 estimated credits per day. The same 3 pages hourly = 72 per day.

Email briefings

Save your preferred daily or weekly schedule in Briefings. Delivery is under development. When launched, reports will focus on high-value signals and link directly to sources.

Privacy & beta safety

Watchnet uses Supabase authentication and PostgreSQL row-level security for private account data. This development build still requires additional testing, abuse controls, and billing safeguards before external users are invited.

Get help or report a problem

Find an issue? Use the in-app feedback form to send a bug report or suggest an improvement. For a scan failure, check Monitoring health and the source website before retrying.

Report an issue · Monitoring health · Service status · Legal terms

Frequently asked questions

What can I do today?+

Create an account, manage your private company watchlist, assign priorities and scanning schedules, view projected credit usage, update your profile, and save future briefing preferences. Monitoring, AI analysis, and email delivery are not yet active. Credit checkout can be tested using Stripe test mode after the owner configures it.

How are daily credit estimates calculated?+

The current planner uses one illustrative credit per checked page. Hourly means 24 checks per day, daily means one, and weekly means about one-seventh. Only companies configured as active are counted. Pricing will be finalized before paid monitoring begins.

Are welcome credits real?+

The 1,000 starter credits are recorded in your private wallet and transaction history after database setup. They are not currently consumed because no live monitoring jobs exist.

What does Active mean for a company?+

For now, Active means the company is included in your spending forecast. It does not mean real website monitoring has started. Paused companies have no projected scan cost.

Can I receive a daily email briefing?+

You can save your future daily and weekly delivery preferences. Watchnet does not yet send intelligence emails, and will only activate this service after monitoring and delivery systems are tested.

Can I purchase credits now?+

One-time credit recharges become available once the platform owner enables Stripe. Initially only Stripe test-mode cards are supported. Real paid purchases require separate launch approval. Automatic recharge is not enabled.

Why did a website scan fail?+

A website might restrict automated traffic, require a login, rate-limit requests, have a DNS problem, or be temporarily unavailable. A failure does not necessarily mean it blocks AI. Watchnet labels the likely cause and does not invent missing intelligence.

How do I report a bug or request data deletion?+

Signed-in users can submit bugs and ideas through Feedback, and download an account export or request deletion in Privacy & data. Reports are saved even while notification email is being configured.

Is Watchnet ready for my team?+

Not yet. This build is for the owner and approved development testing only. Shared workspaces, invitations, onboarding, rate limits, and an independent security review are still required before public beta.